商务英语听说（二）【网络课程验收合格】

骆铮

目录

  • 1 What Do You Think I Should Do?
    • 1.1 Percentages, Fractions and Decimals
    • 1.2 Asking for and Giving Advice
    • 1.3 Listening and Practicing
      • 1.3.1 Activity 1 What's in Your Office
      • 1.3.2 Activity 2 That might Work, But I Have not Thought about That
      • 1.3.3 Activity 3 How to Ask a Co-worker for Advice
      • 1.3.4 Activity 4 Why Do We Like to Offer Advice?
    • 1.4 Additional Listening
      • 1.4.1 Culture
      • 1.4.2 News
      • 1.4.3 Songs
  • 2 The Magic Words---Sorry and Thank You;
    • 2.1 Unit Words, Measurements and Currencies
    • 2.2 Expressing Thanks and Making Apologies
      • 2.2.1 Expressing Thanks
      • 2.2.2 Expressing Apologies
    • 2.3 Listening and Practicing
      • 2.3.1 Activity 1 Filing for Reimbursement
      • 2.3.2 Activity 2 Thanks, Amy
      • 2.3.3 Activity 3 What Every Boss Wishes You Did When You Mess Up
      • 2.3.4 Activity 4 The Power of Appreciation
    • 2.4 Additional Listening
      • 2.4.1 Culture
      • 2.4.2 Poem
  • 3 What Do You Like and  Dislike?
    • 3.1 Numbers to describe the world.
    • 3.2 Talking about Likes and Dislikes
    • 3.3 Listening and Practicing
      • 3.3.1 ACTIVITY 1: Interviewing a Business Traveler
      • 3.3.2 ACTIVITY 2: I Hate Going to Bars, But…
      • 3.3.3 ACTIVITY 3: Turning the Boring Life Colorful
      • 3.3.4 ACTIVITY 4: What Day Do You Like Best?
    • 3.4 Additional Listening
      • 3.4.1 Culture
      • 3.4.2 Songs
  • 4 I wish I Didn’t Have to Work Late So Much
    • 4.1 Directions and Locations
    • 4.2 Making Complaints
    • 4.3 Listening and Practicing
      • 4.3.1 ACTIVITY 1: Calling Again for the Delivery of the Order
      • 4.3.2 ACTIVITY 2: Frankly, I’ve Seen Little Change
      • 4.3.3 ACTIVITY 3: Complaining and Showing Frustration
      • 4.3.4 ACTIVITY 4: Dealing with Unhappy Customers
    • 4.4 Additional Listening
      • 4.4.1 Culture
  • 5 It’s So Great! Congratulations!
    • 5.1 Acronym
    • 5.2 Listening and Practicing
    • 5.3 Expressing Congratulations and Good Wishes
      • 5.3.1 ACTIVITY 1: Congratulations, Bro!
      • 5.3.2 ACTIVITY 2: Congratulations on Your Achievement!
      • 5.3.3 ACTIVITY 3: Speech of Congratulations on the Opening Ceremony of an Exhibition
      • 5.3.4 ACTIVITY 4: How to Respond to Congratulations
    • 5.4 Additional Listening
      • 5.4.1 A speech from Queen Elizabeth II
  • 6 Save the Fancy Clothes for the Holidays
    • 6.1 Background Information
    • 6.2 Talking about Dressing
    • 6.3 Listening and Practicing
      • 6.3.1 ACTIVITY 1: Rules of Fashion
      • 6.3.2 ACTIVITY 2: Dress Code Policy by Employers
      • 6.3.3 ACTIVITY 3: Dress Code
      • 6.3.4 ACTIVITY 4: Interns Are Not Students on Loan
    • 6.4 Additional Listening
      • 6.4.1 Never give up, never despair
  • 7 I Stalked Steve Jobs
    • 7.1 Making Business Appointments
    • 7.2 Expresssions for Making Appointment
    • 7.3 Listening and Practicing
      • 7.3.1 ACTIVITY 1: That Sounds Fine
      • 7.3.2 ACTIVITY 2: Will Arrange for a Visit to Xi’an for Him
      • 7.3.3 ACTIVITY 3: Appointment Guidelines
      • 7.3.4 ACTIVITY 4: I Stalked Steve Jobs
    • 7.4 Additional Listening
      • 7.4.1 Culture
  • 8 It's Been Such a Lovely Evening
    • 8.1 Background Information
    • 8.2 Expresssions for Entertaining Clients
    • 8.3 Listening and Practicing
      • 8.3.1 ACTIVITY 1: Conducting a Personal Tour
      • 8.3.2 ACTIVITY 2: A Business Meal in Las Vegas
      • 8.3.3 ACTIVITY 3: A Million Dollar Lesson
      • 8.3.4 ACTIVITY 4: Effective Entertainment
    • 8.4 Additional Listening
      • 8.4.1 Culture
Background Information

Look at the pictures and talk with your partner about what type of dinner each picture shows and which one can be the best choice for entertaining clients in China. Give reasons for your choice.



Tip:

Chinese food may be the best choice for client entertainment in China because it is world-famous and popular for its perfect combination of color, aroma and taste. It can satisfy clients’ appetite on the one hand and make a good topic for a warm atmosphere and closer relationship on the other.


Q and A

1. Why is extravagance at dinner quite common in China? Why is it not the case in the West?


2. What may happen to customers if they order more than they can eat in Western countries?


3. Do you think Western businessmen are used to or enjoy being entertained with an extravagant dinner by their Chinese hosts? Why?


Business Etiquette

As the ships sail out to sea, I spoon my soup away from me.

slurping           (喝东西时) 发出啧啧的声音

clam chowder   蛤蜊浓汤

scraping the bowl  刮碗

retrieve            取回; 索回

Spoon the soup toward the center or front of the bowl and then bring the spoon back to your mouth; slurping is considered bad manners in Western etiquette; if the soup is too hot, stir it slightly or simply wait; tip your bowl away from you to retrieve the last spoonful of soup.


西餐礼仪