出境领队英语

张文波

目录

  • 1 UNIT I AT THE AIRPORT
    • 1.1 preparation before Departure
    • 1.2 Lesson l   Check-in at the Airport
      • 1.2.1 At the Information Desk
      • 1.2.2 Looking for the Boarding Gate
      • 1.2.3 Enquiring about Restrooms and Public Drinking Fountains
      • 1.2.4 Getting the Boarding Pass
      • 1.2.5 0pening the Checked Baggage
      • 1.2.6 Airport Announcements
    • 1.3 Lesson 2  Immigration and Emigration
      • 1.3.1 Security ChecK
      • 1.3.2 Emigration Formalities
      • 1.3.3 Tax Refund
    • 1.4 Dealing with Special Situations
      • 1.4.1 Delayed Flights
      • 1.4.2 Missing the Connecting Flight
      • 1.4.3 Flight Standby
      • 1.4.4 Lost Luggage
      • 1.4.5 Darnaged Luggage
      • 1.4.6 Lost Boarding Pass
  • 2 UNITⅡ  ON THE PLANE
    • 2.1 Lesson l Boarding the Airplane
    • 2.2 lesson 2 Having meals
    • 2.3 Lesson 3 Showing Care for Sick Tourists
    • 2.4 Lesson 4  In-Flight Services
    • 2.5 Lesson 5  Before Arrival
  • 3 UNITⅢ AT THE HOTEL
    • 3.1 Lesson l   Check-in at the Hotel
    • 3.2 Lesson 2 Hotel Service
    • 3.3 Lesson 3   Inquiring at the Hotel
    • 3.4 Lesson 4   Checkout at the Hotel
  • 4 UNITⅣ  COMMUNICATING
    • 4.1 Lesson l   Communicating with Local Guides
    • 4.2 Lesson2  Problem Solving
    • 4.3 Lesson 3   Emergencies Processing
  • 5 UNIT v  FREEDAY ACTIVITIES
    • 5.1 Lesson I   Currency Exchange
    • 5.2 Lesson 2   Shopping
    • 5.3 Lesson 3  At the Restaurants and Bars
    • 5.4 Lesson 4   Public Transportation
    • 5.5 Lesson 5   At the Post Office
Lesson 4   Checkout at the Hotel

Lesson 4   Checkout at the Hotel


.Checking Out（结账离店）

(A: Front Desk Cashier;   B: Tour Leader)

A:  Good morning.  Can I help you?

B: I'd like to check out for our group.

A:  May I have your name and room number,please?

B:  My name is Chen Dong,the tour leader from China Travel Service.

We stay in Room 1515 to Room 1518,four rooms altogether.

A:  Yes,Mr. Chen. You came here three days ago on December 6m didn't you?.

B：   Yes ,miss.

A:  Just a moment,please. I'll draw up your bill for you. Your bill totals

880 dollars,Mr. Chen. Would you like to check it? The telephone charge for Room 1516 hasn't been paid yet.

B ：Yes. Telephone charges will be paid individually. Maybe the guest

in Room 1516 forgets to come here to clear his bill. Just a minute,

please. I'll inform him.

A:  Thank you,Mr. Chen. Would you sign on the bill.Dlease?

B:  Certainly. Here you are.

A:  Thank you. Mr. Chen. Here is your receipt. Hope to serve you again

next time.

B: Thank you for your service.