marketing management(营销管理)
熊伟
目录
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1 Recognizing the bases for Marketing Management
1.1 Understanding Marketing for the 21st Century
1.2 Exercises
1.3 Examining the infrastructure for Marketing Management
1.4 Exercises
2 Assessing market orientation and customer value
2.1 Scanning the marketing environment and capturing markets
2.2 Exercises
2.3 Creating customer value and customer relationship
2.4 Exercises
2.5 Analyzing consumer market
2.6 Analyzing business market
2.7 Exercises
3 Choosing Value
3.1 Identify Market segments and Targets
3.2 Creating Positioning and Dealing with Competition
3.3 Building Brand Equity
3.4 Exercises
4 Offering Value
4.1 Setting Product Strategy
4.2 Designing and managing services
4.3 Developing Pricing Strategies and Programs
4.4 Exercises
5 Delivering Value
5.1 Designing and managing integrated marketing channels
5.2 Managing Retailing, Wholesaling and Logistics
5.3 Exercises
6 Communicating Value
6.1 Designing and managing integrated marketing communication
6.2 Managing mass communication: advertising, sales promotions, events and experiences, and public relations
6.3 Managing personal communications: Direct and Interactive Marketing, word of mouth, and personal selling
6.4 Exercises
7 Creating Lasting Growth and Value
7.1 Managing Transformation Marketing
7.2 Managing Marketing in the new world
7.3 Exercises
Designing and managing integrated marketing channels
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