国际营销概论
刘露
目录
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1 Chapter 1 :The Meaning of Marketing
1.1 The Meaning of Marketing
1.2 Marketing Concept
2 Chapter 2 :The Market in Marketing
2.1 Marketing Environment
2.2 Business Markets
3 Chapter 3 :Planning and Marketing in an Organization
3.1 Planning Process
3.2 Strategic Planning
3.3 Marketing Planning
4 Chapter4: A Broader Perspective on Marketing
4.1 Marketing Culture
5 Chapter 5 : Value for Customers
5.1 Customer Value
5.2 Customer Satisfaction
5.3 Relationship Marketing
5.4 5.4 Customer Relationship Management
5.5 Customer loyalty
6 Chapter 6 : A Perspective on Consumer Behavior
6.1 Consumer Behavior
6.2 Consumer Decision-Making Process
6.3 Consumer Problem Solving
7 Chapter 7 : Consumer Insight
7.1 Consumer Insight
7.2 Marketing Research
7.3 Marketing Information System
8 Chapter 8 : The Brand
8.1 Brand Equity
8.2 Building Strong Brands
8.3 Managing Brands
9 Chapter 9 : Segmenting, Targeting, and Positioning.
9.1 Segmentation
9.2 Targeting
9.3 Positioning
10 Chapter 10 : The Marketing Plan
10.1 Business Plan
10.2 Marketing Plan
11 Chapter 13 : Supply Chain and Distribution Strategies
11.1 Marketing Channels
11.2 Channel Strategies
11.3 Logistics
11.4 Physical Distribution
11.5 Retailing and Wholesaling
12 Chapter 14 Consumer-Influence Strategies
12.1 Consumer-Influence Strategies
12.2 Marketing Communication Process
12.3 Advertising
12.4 Public Relations
12.5 Sales Promotion
12.6 Sponsorship
Consumer-Influence Strategies
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