目录

  • 1 Chapter 1 :The Meaning of Marketing
    • 1.1 The Meaning of Marketing
    • 1.2 Marketing Concept
  • 2 Chapter 2 :The Market in Marketing
    • 2.1 Marketing Environment
    • 2.2 Business Markets
  • 3 Chapter 3 :Planning and Marketing in an Organization
    • 3.1 Planning Process
    • 3.2 Strategic Planning
    • 3.3 Marketing Planning
  • 4 Chapter4: A Broader Perspective on Marketing
    • 4.1 Marketing Culture
  • 5 Chapter 5 : Value for Customers
    • 5.1 Customer Value
    • 5.2 Customer Satisfaction
    • 5.3 Relationship Marketing
    • 5.4 5.4 Customer Relationship Management
    • 5.5 Customer loyalty
  • 6 Chapter 6 : A Perspective on Consumer Behavior
    • 6.1 Consumer Behavior
    • 6.2 Consumer Decision-Making Process
    • 6.3 Consumer Problem Solving
  • 7 Chapter 7 : Consumer Insight
    • 7.1 Consumer Insight
    • 7.2 Marketing Research
    • 7.3 Marketing Information System
  • 8 Chapter 8 : The Brand
    • 8.1 Brand Equity
    • 8.2 Building Strong Brands
    • 8.3 Managing Brands
  • 9 Chapter 9 : Segmenting, Targeting, and Positioning.
    • 9.1 Segmentation
    • 9.2 Targeting
    • 9.3 Positioning
  • 10 Chapter 10 : The Marketing Plan
    • 10.1 Business Plan
    • 10.2 Marketing Plan
  • 11 Chapter 13 : Supply Chain and Distribution Strategies
    • 11.1 Marketing Channels
    • 11.2 Channel Strategies
    • 11.3 Logistics
    • 11.4 Physical Distribution
    • 11.5 Retailing and Wholesaling
  • 12 Chapter 14 Consumer-Influence Strategies
    • 12.1 Consumer-Influence Strategies
    • 12.2 Marketing Communication Process
    • 12.3 Advertising
    • 12.4 Public Relations
    • 12.5 Sales Promotion
    • 12.6 Sponsorship
Business Plan



10.1 Business Plan



What is a business plan? How do marketers contribute to it?


Before we make a marketing plan, we must know the business plan.


DEFINED: A business plan is a written document that defines the operational and financial objectives of a business over a particular time, and defines how the business plans to accomplish those objectives.


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The business plan is a comprehensive document that identifies the nature of the business.Varieties of plans exist within the business plan,including the marketing plan.The business plan also contains objectives, decision-making processes, and policies. A well-crafted business plan guides optimal utilization of resources within a business.The elements of a business plan generally include the following:


·Title Page


·Executive Summary


·Business Overview


·Product or Service Overview


·Market Overview


·Competitive Overview


·Operations Overview


·Management Overview


·Financial Overview


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Depending on the type of business, the business plan may include different sections. The identified sections are common for an established business.A start-up business would also need.