Objectives of Learning Module 7.2
1. Sample Analysis
2. Sample Contrast
3.Writing Practice
More samples of Apology Letters
Apologize for a defective, damaged, or incomplete product
Apologize for a late paymentApologize for a missed deadline
Apologize for a shipping delay or error
Apologize for an invoice or billing error
Apologize for damaged property
Apologize for missing an appointment
Apologize for missing an event or for overlooking or forgetting someone
Apologize for missing or being late to a meeting or appointment
Apologize for offensive behavior
Apologize for poor or inadequate service
Apologize for providing incorrect or incomplete information
Apologize for sending a collection letter by mistake
Apologize for someone else (business)
Apologize for someone else (personal)
Apologize to an employee or employees
More Samples of Congratulation Letters
Congratulate a friend or associate on getting a new job
Congratulate a politician on an election or on the passage of legislation
Congratulate an employee on the anniversary of his or her service
Congratulate an employee, friend, or associate on an advancement or promotion
Congratulate an official on an appointment or on winning an election
Congratulate someone on a religious occasion
Congratulate someone on a speech or presentation
Congratulate someone on an achievement, an accomplishment, or on a job well done
Congratulate someone on his or her birthday
Congratulate someone on his or her engagement
Congratulate someone on his or her graduation
Congratulate someone on his or her retirement
Congratulate someone on his or her wedding or marriage
Congratulate someone on publishing a book or article
Congratulate someone on the anniversary of their marriage
Congratulate someone on the birth or adoption of a child
Congratulate someone on the opening of a new business, store, or office
Congratulate someone on winning a contract
Congratulate someone on winning an award or receiving a scholarship or other honor
After Class Exercises of Chapter 7
Answer the following questions:
1. Can you sum up the writing principles of letters of apology and congratulation?
2. Do you know the difference of the structure between letters of Apology and Congratulation?
