58 I can discuss marketing
A The basis of marketing
SWOT
Marketing
is the activity of presenting, advertising, and selling a company’s products.
To do that, you need to understand the company’s strengths and weaknesses, and
be aware of possible opportunities and threats. This is called a ‘SWOT analysis’:
Strengths,
e.g. specialist skills in the company.
Weaknesses,
e.g. limited financial resources.
Opportunities,
e.g. increased demand for a product from a particular market sector.
Threats,
e.g. a downturn in the economy, reducing overall demand.
Glossary
advertising the activity of telling people about a product
to try to make them buy it. advertise V.
strength a good quality or feature. OPP weakness.
opportunity a situation in which it is possible to achieve
sth.
threat a possible danger or problem.
limited small in number or amount. OPP unlimited.
resources (USU PL) the supply of sth that you need, such
as money or skills.
demand (for sth) the need for sth from a particular group of
people.
sector a part of an economy, society, or area of
activity.
downturn a time when an economy or industry is weaker
than normal. OPP upturn.
reduce sth make sth less or smaller. OPP increase sth. reduction N.
spotlight skill
Skill (N) is
the ability to do something well, usually needing practice. skilful ADJ. You often need a
particular skill (C) for a job. skilled ADJ. OPP unskilled.
He has the right
management skills.
She’s a skilful
negotiator.
We had a number of highly skilled workers.
B Developing a marketing strategy
Useful marketing
tips
• Don’t assume you know what your customers
want.
• Target the 20 per cent of your customers
who provide 80 per cent of your profit.
• Don’t ignore the competition, and be ready
to respond to it.
• Don’t try to compete on price alone: think
about quality, reliability, etc.
• You need to gather reliable data to make
accurate market forecasts.
• You need to have realistic objectives.
• Don’t forget to evaluate your strategy; and
if something isn’t working, change it.
Glossary
strategy a plan you make in order to achieve sth.
tip a piece of advice.
assume sth accept or believe sth is true without proof. assumption N.
target sb/sth decide on the people you want to
sell to (your target market).
ignore sb/sth pay no attention to sb/sth.
respond to sb/sth say or do sth as an answer to
sb/sth. response N.
gather sth bring many things together, e.g.
information or data.
data facts or information.
forecast a statement saying what will happen
in the future. forecast V.
realistic sensible, and based on what is possible
in a particular situation.
objective sth you are trying to achieve. SYN goal/aim.
evaluate sth study the facts then form an opinion of sth.
7 Test yourself. Cover the glossary meanings
and look at the words. Can you remember the meanings?

