Researching and Speaking

Step 1

Watch the following video clip about Haidilao please.




Step 2

Researching

Task/    Haidilao, a hot-pot restaurant chain in China, could be said to be the                          "Nando's in China" in many aspects, especially in its HR policies. Work                       in groups of 4-5, search the Internet to learn more about this company,                       and give a presentation on your research. Your presentation might                               include the following:

  • What you know about its history

  • What its founder is like

  • How it differs from other hot-pot restaurants

  • What measures it takes to improve customer satisfaction

  • Whether its success can be copied

  • What challenges it will face